Complete Anti-Scam Guide for Vietnam: How to Identify Scams, Report to Authorities & Recover Funds (2026)

Vietnam (Viet Nam) is one of Southeast Asia's fastest-growing digital economies, with internet penetration exceeding 78% and over 60 million mobile payment users. However, rapid digitalization has also made Vietnam a hotspot for online scams. This article is a comprehensive anti-scam handbook for Chinese-speaking readers living, working, or doing business in Vietnam, helping you identify scams, collect evidence, report to authorities, and recover funds.

1. Online Scam Landscape in Vietnam (2026)

According to Vietnam's Ministry of Public Security (Bo Cong an) and the National Cyber Security Center (NCSC), online scam cases in Vietnam increased by over 30% year-on-year in 2025, causing estimated losses of approximately 25 trillion VND (about $1 billion USD). Below are the most common types of scams in Vietnam:

1. Zalo / Facebook Scams

Zalo is Vietnam's dominant messaging app (over 80 million monthly active users), while Facebook has more than 70 million users in the country. Scammers heavily exploit both platforms:

• Account hijacking to impersonate friends for money: Hackers steal Zalo/Facebook accounts and impersonate the owner to borrow money from their contacts. Common Vietnamese phrases include "Cho minh muon tien gap" (urgent loan request) and "Chuyen khoan giup minh" (please transfer money).
• Fake customer service scams: Impersonating banks or telecom operators (Viettel, Mobifone, Vinaphone) on Facebook, using pretexts like "account anomalies" or "prize winnings" to steal personal information.
• Fake promotional groups: Creating phony discount groups (nhom khuyen mai) and posting fraudulent offers that lead to phishing links.

How to identify: If a friend suddenly asks to borrow money on Zalo, always verify their identity via a voice call. Any "customer service" agent requesting your OTP code is a scammer.

2. Fake Banking Apps

Vietnam's banking sector has rapidly digitalized, with apps from Vietcombank (VCB), Techcombank (TCB), MB Bank, VPBank, and others commanding massive user bases. Scammers create convincing counterfeit banking apps:

• Sending SMS messages with phishing links disguised as "bank notifications" to trick users into downloading fake apps.
• The fake app interfaces are nearly identical to the real ones, but entered credentials are immediately stolen.
• Some fake apps also request SMS permissions to automatically intercept bank OTP codes.

How to identify: Only download banking apps from Google Play Store or Apple App Store. All major Vietnamese bank apps carry official verification badges. When you receive an SMS with a link claiming to be from your bank, never click it -- open the bank's official app directly.

3. Investment Scams (Forex / Cryptocurrency)

Vietnam's regulatory framework for cryptocurrency and forex trading remains incomplete, giving scammers an opening:

• Fake Forex platforms: Claiming to offer high-leverage forex trading, letting victims "profit" initially to build trust, then demanding additional deposits before the platform vanishes.
• Crypto Ponzi schemes: Promising 20%-50% monthly returns under the guise of "mining," "staking," or "DeFi high yields" -- actually just pyramid schemes. Vietnam has seen several major crypto fraud cases (such as the 2022 Sky Mining case).
• Fake exchanges: Cloning the interfaces of well-known exchanges like Binance and OKX, luring users to deposit funds that can never be withdrawn.

How to identify: The State Bank of Vietnam (Ngan hang Nha nuoc Viet Nam, SBV) has not approved any cryptocurrency exchange to legally operate in Vietnam. Any platform claiming "government approval" for crypto trading is fraudulent.

4. E-commerce Scams (Fake Shopee / Lazada / Tiki Stores)

Vietnam's e-commerce market is booming, with Shopee and Lazada as the two dominant platforms:

• Fake storefronts: Setting up fraudulent stores on platforms with extremely low prices, collecting payment but never shipping -- or sending counterfeit goods.
• Off-platform transactions: Luring buyers to pay via Zalo or direct bank transfer, bypassing platform buyer protection.
• Fake logistics: Sending fabricated tracking information to make buyers believe orders have shipped.
• Social commerce scams: Selling counterfeit goods or collecting payment without shipping through Facebook Marketplace and Zalo shops.

How to identify: Always use in-platform payment on Shopee/Lazada/Tiki -- never accept offers for "cheaper off-platform payments." Check store ratings and review history; new stores with zero reviews and ultra-low prices are high-risk signals.

5. Police Impersonation Scams (Gia danh Cong an)

This is one of Vietnam's most classic and prevalent telecom fraud types:

• Scammers pose as Vietnamese police (Cong an), prosecutors (Vien kiem sat), or court officials (Toa an).
• They claim the victim is suspected of money laundering, drug trafficking, or other criminal activities and must cooperate with an investigation.
• Victims are told to transfer funds to a "safe account" (tai khoan an toan) to prove their innocence.
• Advanced versions demand victims download remote-control apps (such as TeamViewer) to directly control their phones and initiate transfers.

How to identify: Vietnamese law enforcement never requests money transfers by phone. Formal investigations involve written summons (Giay trieu tap). Hang up immediately on such calls and verify by contacting your local police station (Cong an phuong/xa).

6. Romance Scams (Lua dao tinh cam)

Also known as "pig butchering" (in Vietnamese: "mo lon"), these scams are extremely active in Vietnam:

• Contacting victims through Facebook, Tinder, Bumble, or Zalo.
• Using stolen photos (often of foreigners or military personnel) to create fake identities.
• After weeks or months of emotional grooming, requesting money for "illness," "family emergencies," or "investment opportunities."
• Vietnam-specific variant: Scams using the pretext of "needing working capital for business in Vietnam."

How to identify: Someone you've never met who repeatedly asks for money is the biggest red flag. Use Google reverse image search to check whether their photos are taken from the internet.

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2. How to Use ScamLens to Check if You're Being Scammed

ScamLens (scamlens.org) is a professional online scam detection platform that aggregates data from over 90 global threat intelligence sources. ScamLens supports a Vietnamese interface -- visit scamlens.org/vi/ to switch to Vietnamese.

Steps to Use

1. Visit ScamLens Vietnamese version: Open your browser and go to https://scamlens.org/vi/.
2. Enter the suspicious URL: Type the suspicious link or website domain into the search box on the homepage.
3. Check the Trust Score: ScamLens will generate a Trust Score from 0-100 within seconds -- the lower the score, the higher the risk.
4. Read the risk analysis: The system displays which threat intelligence sources flagged the site, domain registration info, SSL certificate status, and other details.
5. AI risk summary: ScamLens' AI generates a plain-language risk analysis summary to help you understand the site's specific risk factors.

Common Use Cases

Scenario	Action
Received a suspicious link in a Zalo message	Copy the link into ScamLens for detection
Someone recommended an investment platform	Search the platform's domain to check its score
A Facebook ad led to a shopping website	Check first before placing an order
Received a "bank" SMS with a link	Verify the link's authenticity on ScamLens
An online date sent a "money-making" website	Check whether the site is a known scam

Cryptocurrency Address Detection

If cryptocurrency fraud is involved, you can also use ScamLens' crypto detection feature:

1. Visit scamlens.org/vi/check-crypto.
2. Enter the wallet address provided by the other party (supports 18 chains including ETH, BTC, TRON, Solana).
3. Check whether the address has been flagged as a scam address, its risk score, and on-chain transaction analysis.

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3. Search and Report Suspicious Websites on ScamLens

Search

Enter any domain in the ScamLens homepage search box. Results include:

• Trust Score (0-100): A composite score from 90+ threat intelligence sources.
• Threat flag details: Which security organizations have blacklisted the domain.
• Domain information: Registration date, registrar, server location.
• Community reviews: Other users' ratings and reports about the site.
• AI analysis: AI-generated comprehensive risk assessment.

Report

If you've confirmed a website is a scam, you can report it on ScamLens:

1. On the website's report page, click the "Report" (Bao cao) button.
2. Select the scam type (phishing, investment fraud, fake website, etc.).
3. Describe your specific experience.
4. Submit the report. Your information will be added to ScamLens' threat database, helping protect other users.

Every report matters: ScamLens' community reporting system uses a reputation mechanism -- reports from high-reputation users are prioritized. Websites reported by multiple users automatically receive elevated risk ratings.

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4. Evidence Collection Checklist

Before contacting the police, make sure to collect and preserve the following evidence. The completeness of your evidence directly affects the success rate of case filing and fund recovery.

Communication Records

• Zalo chat records: In the Zalo conversation, long-press a message and select "Chuyen tiep" (forward) to save, or take screenshots. Note: screenshots must include the other party's Zalo account name and avatar.
• Facebook Messenger records: Take screenshots of the complete conversation, including the other party's profile URL.
• SMS/call records: Screenshot scam messages and record scam phone numbers with call times.
• Emails: Save original emails (including headers) -- don't just take screenshots.

Transaction and Payment Records

• Bank transfer screenshots (Chuyen khoan): Take screenshots from your banking app for every transfer to the scammer, including: transfer time, amount, recipient name, recipient account number, and transaction reference number (Ma giao dich).
• MoMo transaction records: Open MoMo APP > Transaction history (Lich su giao dich) > Find the relevant transaction > Screenshot. MoMo records include a transaction ID, which is crucial for complaints.
• ZaloPay transaction records: ZaloPay APP > Transaction management (Quan ly giao dich) > Screenshot.
• VNPay / VietQR payment records: If you paid via QR code, save screenshots of the payment confirmation page.
• Cryptocurrency transaction records: Save the Transaction Hash/TXID, wallet addresses, and exchange withdrawal record screenshots.

Website and Platform Evidence

• Scam website screenshots: Use your browser to screenshot the scam site's homepage, registration page, and deposit page. Screenshots must include the URL bar.
• Scam app screenshots: Save the app name, interface screenshots, and download source.
• ScamLens report: Search for the scam website on ScamLens and screenshot the Trust Score and risk analysis report -- these can serve as supplementary materials when filing a police report.

Other Evidence

• Scammer's information: All identity information used by the scammer (name, phone number, bank account, Zalo ID, Facebook link).
• Advertising/promotional materials: If you encountered the scam through ads, save screenshots of the ads and their source.
• Timeline: Compile a timeline from first contact to discovery of the scam.

Important: Store all evidence on both your phone and computer (cloud backup) to prevent loss from device damage or theft.

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5. Reporting Channels in Vietnam

Below are all available official reporting channels in Vietnam, each with detailed step-by-step instructions.

1. 113 -- Emergency Police Hotline

Vietnamese name: Tong dai 113 -- Cong an
Phone: 113
Scope: Emergencies, including ongoing scams and threats to personal safety.

Steps:

1. Call 113 (nationwide, 24/7 service).
2. Explain the situation in Vietnamese or English. If you don't speak Vietnamese, say "I am a victim of a scam/fraud."
3. Provide your location, contact information, and basic case details.
4. The operator will direct you to the nearest police station (Cong an phuong/xa) to make a statement.
5. Bring identification (CCCD/passport) and your phone (with evidence).

Notes:

• 113 primarily handles emergencies; for general online scam reports, use the other channels below first.
• In major cities (Hanoi, Ho Chi Minh City, Da Nang), 113 operators usually speak English.

2. Cuc An ninh mang va phong, chong toi pham su dung cong nghe cao (A05)

English name: Department of Cyber Security and High-Tech Crime Prevention (A05)
Under: Ministry of Public Security (Bo Cong an)
Website: https://bocongan.gov.vn
Phone: Via Ministry of Public Security switchboard

Scope: Cybercrime, high-tech crime, major cross-border fraud cases.

A05 is Vietnam's highest-level law enforcement agency for combating cybercrime.

Steps:

1. Submit an online report through the Ministry of Public Security website.
2. Or call the Ministry switchboard and request transfer to A05.
3. Submit complete evidence (see Section 4 evidence checklist).
4. A05 will assign a case number upon acceptance for tracking progress.

Notes:

• A05 primarily handles major and cross-border cases; for general scams, file at your local police station first.
• A05 has been actively cracking down on cross-border telecom fraud in cooperation with China, Cambodia, and other countries.

3. canhbao.ncsc.gov.vn -- National Cyber Security Center Alert Portal

Vietnamese name: Trung tam Giam sat An toan Khong gian mang Quoc gia (NCSC)
Website: https://canhbao.ncsc.gov.vn
Under: Ministry of Information and Communications (Bo Thong tin va Truyen thong)

Scope: Scam website reports, phishing site reports, malware reports, cybersecurity incidents.

Steps:

1. Visit canhbao.ncsc.gov.vn.
2. Click "Gui canh bao" (submit alert) or "Phan anh" (report/feedback).
3. Select the report type: Lua dao truc tuyen (online scam), Website gia mao (fake website), etc.
4. Fill in the scam website URL, detailed description, and your contact information.
5. Upload screenshots and other evidence.
6. After submission, NCSC will evaluate the site; confirmed scams will be blocked by service providers.

Special features:

• NCSC maintains Vietnam's national malicious website database; reported sites are added to this database.
• The portal also offers a scam website lookup feature to check whether a site is already on the alert list.

4. Bo Cong an (Ministry of Public Security) Online Reporting

Vietnamese name: Bo Cong an -- Cong thong tin dien tu
Website: https://bocongan.gov.vn
Phone: 069.234.2760

Steps:

1. Visit the official Ministry of Public Security website bocongan.gov.vn.
2. Find "Phan anh kien nghi" (feedback/suggestions) or "To giac toi pham" (report crime) entry.
3. Fill in personal information and case details.
4. Upload evidence.
5. Await response (typically within 5-10 business days).

5. 1900.0091 -- Anti-Scam Hotline

Vietnamese name: Tong dai tu van, ho tro nan nhan lua dao truc tuyen
Phone: 1900.0091
Cost: Standard 1900 number rates (approximately 1,000-3,000 VND/minute)

Scope: Scam consultation, victim support, reporting scam leads.

Steps:

1. Call 1900.0091.
2. Follow voice prompts to select service type.
3. Describe your situation to the staff.
4. Staff will provide professional assessment and handling advice, directing you to relevant agencies for case filing if needed.

Notes:

• This hotline primarily provides consultation and guidance; formal case filing still requires visiting police.
• Service hours may be limited (usually business days); check the hotline's announcements.

6. So Thong tin va Truyen thong -- Provincial Information and Communications Departments

English name: Provincial/Municipal Information and Communications Departments
Scope: Online content violations, scam website reports, misinformation reports.

Each province and municipality in Vietnam has an Information and Communications Department (So TT&TT) responsible for local cybersecurity and information management.

Steps:

1. Find the contact details for your province's department (available on each provincial government website).
2. Submit a report via phone or their website.
3. Report should include: scam website URL, scam type, victim description, evidence screenshots.

Major city contacts:

City	Agency	Contact
Hanoi (Ha Noi)	So TT&TT Ha Noi	(024) 3825 5870
Ho Chi Minh City (TP. Ho Chi Minh)	So TT&TT TP.HCM	(028) 3827 2066
Da Nang (Da Nang)	So TT&TT Da Nang	(0236) 384 9009

7. Filing a Report at Local Cong an phuong/xa

Vietnamese name: Cong an phuong (urban district police) / Cong an xa (commune-level police)
Scope: All scam cases -- formal case filing.

This is the most commonly used reporting channel for Vietnamese citizens and the foundation for formal case filing.

Steps:

1. Go to your local Cong an phuong (urban) or Cong an xa (rural).
2. Bring: ID (CCCD -- Can cuoc cong dan / passport) and all evidence.
3. Tell the reception staff you're there to file a scam report (trinh bao).
4. Give a statement (lay loi khai), detailing the entire incident.
5. Submit copies of evidence (keep originals yourself).
6. Obtain a case filing receipt (Giay xac nhan tin bao toi pham) -- keep it safe.
7. Record the assigned officer's name and contact for follow-up.

Notes:

• The case filing receipt is essential for requesting bank fund freezes and filing complaints with payment platforms.
• If the case involves cybercrime, local police may transfer it to higher-level cybercrime investigation units.
• If you're a foreigner who doesn't speak Vietnamese, bring a Vietnamese-speaking friend or interpreter.
• Major city police stations typically have basic English communication capability.

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6. Getting Scam Websites Taken Down

In addition to reporting to law enforcement, you can directly contact service providers to take scam websites offline. A multi-pronged approach accelerates the blocking of scam sites.

1. WHOIS Domain Registration Lookup

• Use whois.domaintools.com or who.is to look up the scam website's domain registration information.
• Note the domain registrar name and abuse complaint email.

2. Submit Abuse Complaint to Domain Registrar

Find the "Registrar Abuse Contact Email" in the WHOIS results and send a complaint email including:

• The scam domain
• Description of the scam type
• Evidence screenshots (attached)
• Request to take down the domain

Common international registrar abuse emails:

Registrar	Abuse Email
GoDaddy	[email protected]
Namecheap	[email protected]
Cloudflare	[email protected]
Google Domains	[email protected]

3. Vietnamese Domestic Registrars (.vn Domains)

If the scam site uses a .vn domain, you can file complaints with:

VNNIC (Vietnam Internet Network Information Center -- Trung tam Internet Viet Nam)

• Website: https://vnnic.vn
• Email: [email protected]
• Phone: (024) 3556 4944
• VNNIC is the .vn domain authority and has the power to suspend or revoke scam-related .vn domains.

PA Vietnam (P.A. Viet Nam)

• Website: https://pavietnam.vn
• PA Vietnam is one of Vietnam's largest domain registrars. If the scam domain was registered through PA Vietnam, contact their customer service directly.

4. Report to Google

• Google Safe Browsing report: https://safebrowsing.google.com/safebrowsing/report_phish/ -- Reported sites will be flagged as dangerous in Chrome and other browsers using Google Safe Browsing.
• Google search results report: If the scam site appears in Google search results, request removal through Google Search Console.
• Google Ads report: If the scam site is promoted through Google Ads, report at https://support.google.com/google-ads/answer/176378.

5. Report to Facebook

Many scams in Vietnam operate through Facebook; reporting scam content on Facebook is crucial:

• Report scam pages/accounts: Go to the scammer's Facebook page > Click "..." (More) > "Bao cao" (Report) > Select "Lua dao" (Scam).
• Report scam ads: Click "..." on the ad > "Bao cao quang cao" (Report ad) > Select "Lua dao hoac gian lan" (Scam or fraud).
• Report scam groups: Enter the group > "..." > "Bao cao nhom" (Report group).
• Facebook dedicated report page: https://www.facebook.com/help/reportlinks

6. Report to Zalo

• In a Zalo chat, long-press the scam message > "Bao cao" (Report).
• Report scam account: Go to the person's profile > "Bao cao."
• Zalo customer service email: [email protected]

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7. Fund Recovery

Fund recovery is victims' top concern. In Vietnam, recovery methods vary by payment type.

1. Bank Transfer Freeze

Steps:

1. Immediately call your bank's hotline to report the fraudulent transfer and request a freeze.

Bank	Hotline
Vietcombank (VCB)	1900 545 413
Techcombank (TCB)	1800 588 822
MB Bank	1900 545 426
VPBank	1900 545 415
BIDV	1900 9247
Agribank	1900 558 818
Sacombank	1900 5555 88
ACB	(028) 3929 0999
TPBank	1900 585 885

2. Provide the bank with: transfer time, amount, recipient info, and transaction reference number.
3. The bank will attempt to contact the receiving bank for a freeze (Vietnamese banks have inter-bank cooperation mechanisms).
4. Simultaneously bring your case filing receipt to the bank branch for a formal fund freeze application.

Critical timing: The sooner you contact the bank after the transfer, the better. If the scammer hasn't withdrawn the funds yet, the bank may be able to freeze them. Vietnam's inter-bank fund freeze cooperation responds quickly during business hours.

2. MoMo Complaint

Steps:

1. Open MoMo APP > "Tro giup" (Help) > "Khieu nai giao dich" (Transaction complaint).
2. Select the relevant transaction and describe the scam.
3. Or call MoMo hotline: 1900 636 612.
4. Or email: [email protected] with the transaction ID and evidence screenshots.
5. MoMo will investigate and may freeze the counterparty's account.

3. ZaloPay Complaint

Steps:

1. Open ZaloPay APP > "Ho tro" (Support) > Submit a complaint.
2. Or call ZaloPay hotline: 1900 545 436.
3. Provide transaction details and evidence.

4. Cryptocurrency Tracing

Recovering cryptocurrency is far more difficult than bank transfers, but not entirely impossible:

1. Use ScamLens Crypto Trace: Visit scamlens.org/vi/check-crypto, enter the scammer's wallet address, and obtain a fund flow analysis report.
2. Report to exchanges: If tracing reveals funds flowed to Binance, OKX, Bybit, or other exchanges, report to the exchange's compliance department with your police report receipt -- the exchange may freeze the associated account.
3. Preserve on-chain evidence: Transaction Hashes are immutable on-chain evidence -- save them.
4. Include on-chain data in police reports: Submit ScamLens tracing reports and exchange records as supplementary materials.

5. Ngan hang Nha nuoc (State Bank) Complaint

Vietnamese name: Ngan hang Nha nuoc Viet Nam (SBV)
Website: https://www.sbv.gov.vn
Hotline: 1900 585 816

If your bank failed to properly handle your complaint, escalate to the State Bank of Vietnam:

1. Visit the SBV website and find "Tiep nhan phan anh" (receive feedback) entry.
2. Submit complete complaint materials including the bank's response and your concerns.
3. As the regulator, SBV has the authority to require banks to cooperate with investigations.

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8. Beware of Recovery Scams (Lua dao lay lai tien)

This is a critical warning all scam victims must understand.

After being scammed, you may search online for "how to recover scammed money" (cach lay lai tien bi lua dao). At this point, you're highly likely to encounter secondary scams -- "recovery scams."

Common Recovery Scam Tactics

• Impersonating hackers/lawyers: Claiming they can "hack into the scammer's account" to recover funds, demanding upfront "service fees" or "deposits."
• Impersonating law enforcement: Posing as police or prosecutors, claiming they've found the scammer and requesting "unfreezing fees" or "bail" before returning money.
• Fake recovery companies: Advertising on Facebook or Google claiming "100% recovery" or "money back if unsuccessful" -- just another scam.
• Zalo/Facebook group "success stories": Posting fabricated "recovery success" screenshots in victim groups, directing victims to contact so-called "experts."

How to Identify Recovery Scams

Any of the following is a scam signal:

1. Requiring upfront payment before "recovering" funds.
2. Claiming insider connections to directly freeze/recover funds.
3. Promising 100% recovery success.
4. Proactively contacting you through unofficial channels (Zalo, Facebook DMs).
5. Requesting your bank account password or other sensitive information.

Iron rule: No legitimate law enforcement agency or law firm will demand payment before starting work. Vietnamese police do not charge any fees for handling cases.

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9. Prevention Tips

Daily Precautions

1. Install the ScamLens browser extension: OrangeDuck automatically displays risk warnings when you visit suspicious websites.
2. Enable banking app transaction notifications: Ensure every transaction triggers an SMS or push notification.
3. Use two-factor authentication (2FA): Enable 2FA on all important accounts -- Zalo, Facebook, banking apps, email.
4. Don't click unknown links: Especially links received in Zalo and Facebook messages -- copy them to ScamLens first.
5. Don't download apps from unofficial sources: Vietnam has many malicious apps distributed via .apk files; only download from official app stores.
6. Change passwords regularly: Especially for banking apps and social media accounts.
7. Be wary of "too good" offers: High-return zero-risk investments, free prize winnings, ultra-cheap products -- if it sounds too good to be true, it's a scam.

Special Reminder: Protect Elderly Family Members

Elderly people in Vietnam are primary targets of telecom fraud. Recommendations:

• Help set up call filtering on elderly family members' phones.
• Teach them one simple rule: "For any call asking for a money transfer, hang up first and call a family member to verify."
• Install the ScamLens extension on their browsers.
• Regularly discuss the latest scam tactics with them.

Build Your Defense with ScamLens

• Check suspicious websites: scamlens.org/vi/check-website
• Check cryptocurrency addresses: scamlens.org/vi/check-crypto
• Browse scam guides: scamlens.org/vi/scams
• Install browser extension: scamlens.org/vi/extension
• Report scam websites: Contribute to the community and help protect others.

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10. Psychological Support

Being scammed is not just a financial loss -- it's a psychological trauma. Many victims feel shame, anger, self-blame, and even depression. Remember: Being scammed is not your fault. Scamming is a carefully engineered crime, and anyone can become a victim.

Vietnam Mental Health Hotlines

Duong day nong tam ly (Mental Health Hotline): 1800 599 920

• Free to call
• Provides psychological counseling and emotional support
• Available in Vietnamese

Other support resources:

Resource	Contact	Description
Tong dai tu van tam ly 1800 599 113	1800 599 113	Free psychological counseling hotline
Hoi Tam ly hoc Viet Nam	vnpa.org.vn	Vietnam Psychological Association -- find professional counselors
Hospital psychology departments	Local hospitals	Hanoi: Bach Mai Hospital psychology dept; HCMC: TP.HCM Psychiatric Hospital

A Message for Victims

• Don't bear it alone: Talk to a trusted family member or friend about your experience.
• Don't blame yourself: Scammers use professional psychological manipulation techniques -- this isn't about your intelligence.
• Reporting is the right thing to do: Even for small amounts, reporting helps police dismantle criminal networks and protect others.
• Watch out for others: If you notice someone around you may be getting scammed, gently warn them -- don't mock them.
• Recovery takes time: Give yourself time to process what happened, and seek professional psychological help if needed.

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Summary: Vietnam's online scam landscape is severe, but mastering the right response methods can significantly reduce your risk of being scammed and minimize losses if it happens. Save this handbook and share it with your family and friends in Vietnam. May everyone navigate the digital world safely.

Related Resources:

• ScamLens Vietnamese version: scamlens.org/vi/
• ScamLens domain check: scamlens.org/vi/check-website
• ScamLens crypto check: scamlens.org/vi/check-crypto
• NCSC alert portal: canhbao.ncsc.gov.vn
• Vietnam Ministry of Public Security: bocongan.gov.vn