ScamLens
Action Fraud (Royaume-Uni)

Au Royaume-Uni, Action Fraud est la voie nationale de signalement des fraudes et de la cybercriminalité, mais les problèmes de carte bancaire doivent d'abord être signalés à la banque

If you were scammed in the UK, Action Fraud is the main reporting route for fraud and cyber crime. If the payment risk is still active, contact the bank first and then complete the report.

Réponse rapide

Quick answer: UK users should treat Action Fraud as the formal reporting route while handling bank, card, and platform risks in parallel.

Fraud and cybercrime affecting UK users, including fake merchants, impersonation, and account abuse
Cases where you need a formal national report and support pathway
Banking, card, cheque, or online-platform fraud affecting UK victims

Point d'entrée officiel

Action Fraud

Guide officiel d'Action Fraud pour les victimes et point d'entrée des signalements

Ouvrir la page officielle

Quand cette voie de signalement est appropriée

  • Fraud and cybercrime affecting UK users, including fake merchants, impersonation, and account abuse
  • Cases where you need a formal national report and support pathway
  • Banking, card, cheque, or online-platform fraud affecting UK victims

Préparez ces détails d'abord

  • Record which banks, card issuers, or platforms you already contacted and what they said
  • Prepare transaction records, website screenshots, chats, and a timeline
  • Keep any case or ticket references already provided by banks, police, or platforms

Ordre d'actions suggéré

Stabilisez d'abord le risque financier et de compte, puis déposez le signalement officiel, puis ajoutez l'accusé de réception à votre plan de récupération.

Handle active payment risk first

If debit cards, credit cards, online banking, or cheques are involved, contact the bank or card company first.

Complete the Action Fraud report

Submit a timeline with the key objects, payment methods, loss amount, and the contact channels used by the fraud actor.

Keep the acknowledgment and support details

Save the report confirmation and note any onward support information for later follow-up.

Que faire après la soumission

Continue with bank recovery, merchant disputes, or platform escalation where relevant
Add the Action Fraud acknowledgment to your evidence pack
If the crime is ongoing or there is immediate danger, contact police directly rather than relying only on the online report

Étape suivante

Besoin de connecter le signalement officiel avec votre dossier de preuves ?

ScamLens can turn your jurisdiction, payment method, websites, chats, and wallet evidence into a more executable action plan so you repeat yourself less across institutions.

Questions fréquentes

Should I contact my bank before Action Fraud?
Yes, where debit cards, credit cards, online banking, or cheques are involved, that is the recommended first step.
Does Action Fraud connect victims with support?
The official guidance says victims can opt to have their details passed to Victim Support for follow-up assistance.
Is an online report enough during an emergency?
No. If the crime is happening now or there is immediate danger, contact the police directly.